Individuals who find themselves as residents of the URM, and some members of the community who seek help, complete a basic intake that helps define the needs to be addressed. Each individual is then placed on a uniquely developed housing plan with our case management staff that addresses his or her needs, ranging from procurement of a basic government ID, to paying off debt, to educational goals, to eventual housing procurement. The focus of the URM has shifted from the solution of an emergent need to a focus on the future for the individual, with a further goal to decrease the number of homeless persons in the greater Cumberland, and further Tri-State Area.